Privacy Policy
At webcrafty, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Our Commitment to Privacy
This Privacy Policy describes how webcrafty ("we," "our," or "us") collects, uses, discloses, and safeguards information when you visit our website, use our services, or engage with our platform. We are committed to protecting your privacy and ensuring transparency in all our data practices.
This policy applies to all information collected through our website at webcrafty and related services. By using our services, you consent to the data practices described in this policy.
Effective Date
Last updated: January 15, 2025. This policy is effective immediately and governs our data practices from this date forward.
Legal Compliance
We comply with applicable privacy laws including GDPR, CCPA, and other regional data protection regulations.
Information We Collect
Personal Information
Name, email address, phone number, and other contact details you provide when creating an account, subscribing to our services, or contacting us.
Technical Information
IP address, browser type, operating system, device information, and website usage data collected automatically.
Cookies and Tracking
Information collected through cookies, web beacons, and similar technologies to enhance your browsing experience.
How We Use Your Information
- Provide and maintain our services
- Communicate with you about updates and support
- Improve our website and user experience
- Comply with legal obligations and protect our rights
Data Protection and Security
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Encryption
All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols.
Secure Infrastructure
Our servers are protected by firewalls, intrusion detection systems, and regular security monitoring.
Access Controls
Strict access controls ensure that only authorized personnel can access your personal information.
Your Privacy Rights
General Rights
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erasure ("right to be forgotten")
- Right to data portability
Additional Rights
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with supervisory authorities
- Right to withdraw consent at any time
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by relevant authorities
- • Other appropriate transfer mechanisms
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Account Information
Retained for the duration of your account and 3 years after deletion
Transaction Data
Retained for 7 years to comply with legal and tax obligations
Marketing Data
Retained until you unsubscribe or withdraw consent
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality and cannot be disabled
Performance Cookies
Help us understand how visitors interact with our website
Functional Cookies
Remember your preferences and personalize your experience
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness
Managing Your Preferences
You can control and manage cookies through your browser settings or our cookie preference center.
Third-Party Integrations
Our website may include links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party sites or services.
Analytics
Google Analytics, Hotjar for website analytics
Communications
Email marketing platforms and customer support tools
Social Media
Social media buttons and sharing functionality
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information from our systems.
Parents and guardians who believe their child has provided personal information to us should contact us immediately.
Age Verification
We encourage parents to monitor their children's internet usage and help enforce this policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When we make significant changes, we will notify you by:
- • Email notification to your registered address
- • Prominent notice on our website
- • Updated "Last Modified" date at the top of this policy
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
webcrafty
Acacia St., Cebu City, Cebu, Philippines
Phone
+63 917 799 9312Business Hours
Mon-Fri: 9:00-18:00, Sat: 9:00-15:00
Your Privacy Matters to Us
We are committed to maintaining the highest standards of privacy protection. Your trust is essential to our business, and we take our responsibility to protect your personal information seriously.