Terms of Service
Understanding your rights and responsibilities when using our platform
Last updated: January 1, 2024
Effective from: January 1, 2024
Welcome to webcrafty
Thank you for choosing webcrafty as your trusted digital solutions partner. These Terms of Service ("Terms") govern your access to and use of our website, services, and related products. By accessing or using our platform, you agree to be bound by these Terms and all applicable laws and regulations.
Important: Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our platform.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and webcrafty ("we," "us," "our," or "the Company"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
Definitions
Understanding key terms used throughout these Terms:
Platform
Refers to the webcrafty website, applications, and all associated services, tools, and features.
Content
All information, text, images, graphics, videos, audio clips, software, and other materials posted on or transmitted through our Platform.
User Account
A registered profile created by users to access certain features and services of our Platform.
Services
All web design, development, consulting, and digital marketing services offered by webcrafty.
Your Rights and Responsibilities
Understanding what you can expect and what we expect from you as a user of our platform
Your Rights
- Access to all publicly available platform features
- Protection of your personal data and privacy
- Quality customer support and service
- Transparent pricing and service descriptions
Your Responsibilities
- Provide accurate and truthful information
- Keep your account credentials secure
- Comply with all applicable laws and regulations
- Respect other users and our staff
Our Commitment
- Maintain high-quality service standards
- Protect your personal information
- Provide timely and effective support
- Continuous platform improvement
Detailed User Guidelines
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Acceptable Use
You agree to use our platform only for lawful purposes and in accordance with these Terms. You must not use the platform in any way that could damage, disable, or impair the service.
Information Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.
Communication
By using our platform, you consent to receive communications from us electronically, and you agree that all terms and conditions and agreements provided to you electronically satisfy any legal requirement for written communications.
Content and Intellectual Property
Understanding ownership and rights regarding content on our platform:
Our Content
All content on our platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of webcrafty or its content suppliers and is protected by copyright and other intellectual property laws.
Your Content
You retain ownership of any content you submit to our platform. By submitting content, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such content.
License Restrictions
You may not use our content for commercial purposes without our explicit written permission. Any unauthorized use of our intellectual property may violate copyright, trademark, and other laws.
Copyright Infringement
We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been infringed, please contact us with details of the alleged infringement.
Privacy and Data Protection
Your privacy is important to us. Learn how we collect, use, and protect your personal information
Data Collection and Usage
Information We Collect
- Personal identification information (name, email, phone)
- Payment and billing information
- Usage data and analytics information
- Device and browser information
How We Use Your Data
- Providing and improving our services
- Processing payments and transactions
- Communicating with you about our services
- Legal compliance and security purposes
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of certain communications and data processing activities.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in our privacy policy or as required by applicable laws.
Prohibited Activities
To ensure a safe and positive experience for all users, certain activities are strictly prohibited
Strictly Prohibited
- Using the platform for any illegal activities
- Attempting to hack, breach, or disrupt our systems
- Distributing malware, viruses, or harmful code
- Impersonating others or providing false information
- Harassing, threatening, or abusing other users
- Spamming or sending unsolicited communications
Content Restrictions
- Publishing defamatory or libelous content
- Sharing copyrighted material without permission
- Posting adult or sexually explicit content
- Sharing violent or graphic content
- Disseminating hate speech or discriminatory content
- Creating multiple accounts to circumvent restrictions
Enforcement and Consequences
Warning
First-time minor violations may result in a warning and temporary account restrictions.
Suspension
Serious or repeated violations may result in temporary or permanent account suspension.
Termination
Severe violations may result in immediate and permanent account termination without refund.
Limitation of Liability
Understanding the extent of our legal responsibilities and your remedies:
Service Availability
While we strive to provide uninterrupted service, we cannot guarantee that our platform will be available at all times. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.
Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third parties.
Damages Limitation
To the fullest extent permitted by law, webcrafty shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Maximum Liability
In no event shall our total liability to you for all damages exceed the amount you paid us for the services in the twelve (12) months preceding the claim, or $100, whichever is greater.
Account Termination and Changes
Information about how accounts can be terminated and how these terms may change
Termination by You
You may terminate your account at any time by contacting our support team or using the account deletion feature in your profile settings.
- Immediate access termination upon request
- Data deletion within 30 days
- No refund for prepaid services
Termination by Us
We reserve the right to suspend or terminate your account at any time for violations of these Terms or other reasons at our sole discretion.
- Violation of Terms of Service
- Fraudulent or illegal activities
- Extended period of inactivity
Changes to Terms
How We Notify You
When we make changes to these Terms, we will:
- Post the updated Terms on our website
- Update the "Last updated" date at the top
- Notify active users via email (when significant)
- Display prominent notices on the platform
Your Options
If you disagree with changes to these Terms:
- You may stop using our services
- You may delete your account
- You may contact us with concerns
- Continued use implies acceptance
Contact Information
Have questions about these Terms? We're here to help you understand your rights and responsibilities
Office Location
Visit us at our headquarters
Acacia St., Cebu CityCebu, Philippines
Business Hours
Regular Support Hours
Response Times
Email Inquiries
24-48 hours during business days
Phone Support
Immediate during business hours
Urgent Issues
Same day response guaranteed
This Terms of Service was last updated on January 1, 2024